Your Privacy, Our Priority
At Power Loom Health, we understand that your health data is deeply personal. Your trust is paramount, which is why we commit to rigorous data protection standards that align with industry best practices and Austin's commitment to individual privacy. Your wellness journey should be empowering, never compromised.
Effective Date: January 1, 2024
Your Privacy Rights and Our Commitments
Power Loom Health is dedicated to safeguarding your personal health information. This Privacy Policy outlines our comprehensive approach to data handling, ensuring transparency and empowering you with control over your personal information. We operate under stringent data governance principles to protect your privacy at every step of your wellness journey. Our commitment extends beyond compliance; it's about building and maintaining your trust.
- HIPAA-Compliant Practices: We adhere to the Health Insurance Portability and Accountability Act (HIPAA) standards for the handling of protected health information, integrating certified security protocols into every facet of our service.
- Transparent Data Practices: We believe you have a right to know how your data is collected, used, and shared. Our policies are clear, concise, and provide explicit opt-in and opt-out options for control.
- Austin-Based Security: Your data is stored locally within secure, Austin-based infrastructure, benefiting from robust physical and digital security measures tailored to local regulations.
- Regular Audits & Compliance: We proactively engage in regular security audits and compliance verification processes to ensure our systems meet and exceed industry standards for data protection.
For any privacy-related questions or concerns, please refer to the contact information provided at the end of this policy.
What Information We Collect and Why
To deliver truly personalized wellness solutions, Power Loom Health collects various types of information. We adhere strictly to data minimization principles, meaning we only collect what is necessary to provide and improve our services.
Health & Wellness Data
Information from health assessments, tracking tools (e.g., activity levels, sleep patterns, nutrition logs), and self-reported wellness goals. This data powers your personalized recommendations.
Personal Demographics
Includes your name, email, age, and location provided during account creation. This helps us tailor content and community features relevant to your demographic and local nuances.
Automated Usage Data
Automatically collected data on how you interact with our website and applications, such as IP address, browser type, pages viewed, and device information. This helps us optimize user experience and platform performance.
Third-Party Integrations
If you choose to integrate with compliant third-party devices or services (e.g., fitness trackers), we collect relevant data with your explicit consent to enrich your wellness profile.
How We Use and Share Your Information
Your information is primarily used to enhance your individual wellness experience. We employ strict controls and consent mechanisms regarding how and when your data is shared.
Primary Uses:
- To provide personalized lifestyle upgrade suggestions and curated product recommendations.
- To power your wellness tracking tools and help you visualize progress.
- To deliver relevant daily health blog content and expert-led webinars.
- To improve our services through anonymized and aggregated data analysis.
Limited Sharing:
We only share your data under very specific circumstances:
- With Explicit Consent: You may choose to share specific health metrics with healthcare providers or approved third-party wellness partners through our platform, requiring your explicit consent for each instance.
- Aggregated & Anonymized: We may share aggregated, non-identifiable data for research or to improve Power Loom Health's offerings. This data cannot be traced back to any individual.
- Legal & Safety: We may disclose information if legally required or in good faith to protect the safety of our users or the public.
You retain full control over your marketing and communication preferences, with clear opt-out options always available in your account settings.
How We Protect Your Health Data
The security of your health data is foundational to Power Loom Health. We implement a multi-layered security strategy, combining advanced technical safeguards with robust administrative and physical controls.
Technical Safeguards
- End-to-End Encryption: All data transmitted between your device and our servers is secured using industry-standard SSL/TLS encryption.
- Secure Data Storage: Your personal health information is stored in encrypted databases hosted in ISO 27001 certified Austin-based data centers.
- Access Controls: Strict role-based access controls ensure only authorized personnel can access sensitive information, strictly for necessary operational duties.
Administrative & Physical Safeguards
- Staff Training: All Power Loom Health employees undergo regular, mandatory training on data privacy, security protocols, and HIPAA compliance.
- Regular Audits: Independent third-party security audits are conducted biannually to identify and address potential vulnerabilities.
- Physical Security: Our Austin data centers employ biometric access, surveillance, and 24/7 monitoring to protect physical infrastructure.
In the unlikely event of a data breach, we have established robust incident response procedures to rapidly address the issue, mitigate impact, and notify affected individuals in accordance with legal requirements.
Your Control Over Your Data
We believe that true data privacy means giving you full agency over your information. Power Loom Health provides comprehensive tools and processes to manage your personal health data.
Access & Download
You have the right to request and download a copy of all your personal data held by Power Loom Health at any time.
Correct & Update
Easily correct or update any inaccurate or incomplete information directly within your account settings or by contacting our support team.
Deletion & Account Closure
You can request the permanent deletion of your account and all associated personal data, subject to legal retention obligations.
Consent Withdrawal
Manage and withdraw your consent for specific data uses or sharing preferences through your detailed privacy settings.
Data Portability
Exercise your right to have your data transferred to another service provider in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please visit your account's privacy dashboard or contact us directly using the information below.
Policy Updates and Contact Information
Power Loom Health is committed to continuous improvement and adapting to new privacy regulations. This policy may be updated periodically to reflect changes in our practices or legal obligations.
We will notify you of any significant changes by posting the updated policy on our website and, when appropriate, through direct communication channels. We encourage you to review this policy regularly.
Questions or Concerns?
Your feedback on our privacy practices is invaluable. If you have any questions about this Privacy Policy, our data handling, or wish to exercise your data rights, please do not hesitate to contact our dedicated Privacy Officer:
Power Loom Health Privacy Officer789 Congress Avenue, Suite 300
Austin, TX, 78701, USA
Email: [email protected]
Phone: (512) 687-9012
For regulatory inquiries specific to Austin or Texas local laws concerning data privacy, please refer to the relevant state or local authorities.
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